How many customers love navigating through long, complicated automated phone systems? Very few. Instead, most customers crave the attention and helpfulness of a real live person. But for many small businesses, hiring a dedicated receptionist just isn’t feasible. That’s where our virtual receptionist comes in.
When you engage a virtual receptionist from OfficeAssistant.com, you’ll get all the benefits of a traditional in-house receptionist. Calls will be answered promptly with a personalized greeting and directed where needed. Our service can help provide directions, look up contact information, or assist customers in purchasing your products or services.
Here are 5 top reasons to consider this service for your business:
Reduced staffing cost
Every call you get is important, but you might not get that many calls. Between wages and benefits, paying somebody to watch the phone all day could be an unnecessary drain on your company’s finances.
No missed calls
What if you’re in a meeting but waiting for an important call? Just prep your virtual assistant on which calls are crucial and should be put through, and which can wait. Never miss a sales lead or important call again.
Illusion of Size
Perhaps your company is small but mighty – but you still don’t want customers to know just how small. When a client telephones and her call is answered by a real live receptionist, it creates the illusion of size. Especially in these days of voicemail and automated phone systems, a warm, friendly human voices goes a long way to impress your customers.
Efficiency
It’s inefficient to expect one of your employees to stop and answer the phone when their job is really bookkeeping, sales, or marketing. Outsourcing reception duties cuts down on time lost to distracting phone interruptions.
Overflow
Maybe your company is big enough to keep one receptionist busy, but not quite big enough to hire two. We also offer virtual backup when your switchboard is overloaded.
In today’s fast-paced world, a personal touch can make all the difference. Offering your clients the chance to interact with a real live person will help your business stand out in the crowd. Our virtual receptionist creates a great first impression for a new client, and keeps long-time customers feeling heard and valued. Give us a call today to discuss how our virtual receptionist can help your business grow.
